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Context Help

If you lose your way inside our Control Panel, the very first step you should take is to click the Help button, which is visible on each page. A popup will show up. It offers elaborate information about all the operations that you can carry out on the given page. Each popup shows up on the same page so that you can swiftly get back to your work.

Video Tutorials

We have a rich library of educational videos demonstrating how to work with our Control Panel. They're designed for those of you who want to see how things are getting done instead of just reading articles. In this way, anyone can quickly become familiar with our Control Panel by simply watching our step-by-step instructional videos.


If you can't discover the answer you need, take a look at our extensive Frequently Asked Questions section, which covers questions asked by real users and offers practical solutions. We frequently update our FAQ database with new entries in an attempt to embrace all the innovations and new additions to our web hosting platform.

Ticketing System

If you still can't find the solution you searching for in the Frequently Asked Questions section either, you can touch base with our great team of client support engineers available 24-7 and eager to help you with any issue. Each support ticket you send will be responded to within sixty minutes (the average trouble ticket response time is approximately twenty minutes), so you will not have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 259908

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU


Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: